You'll be redirected to a page with an interactive map that shows current outages in your area. To check the National Grid's power outage map, just go to their website and select “Power Outages” from the drop-down menu. It's a great way to stay informed and be prepared for any power outages that might come up. You can use the map to check the status of your local power grid, as well as monitor any power outages that are taking place in your area. With their interactive, up-to-date power outage map, you can always know what's happening with your service. When it comes to keeping track of power outages due to bad weather or other unforeseen events, the National Grid has you covered. We understand that when it comes to energy, you need reliable and timely service, so that’s what we strive to provide, each and every day. You can also find helpful information on our FAQ page.Īt National Grid, our goal is to provide quality customer service with fast and easy access to agents and services. If you’d prefer to contact us by email, please visit our contact page and fill out the form with your name, address and question. To access all of these services, simply log into your account here. View your bills, pay your bill, check the current outage status, and manage your account all with the click of a button. We also offer online services, so you can access your account at any time. During these hours, our agents are available to answer your questions and provide personal support with any issue that you may have. Our call center is available Monday-Friday from 7am-7pm EST. If you need to speak with an agent, call our customer service team at 1-80. We understand that your energy needs can’t always wait, so we offer various ways to contact us for questions or concerns. Additionally, customers can always check their account online to view their payment history and account balances.Īt National Grid, we strive to provide world-class customer service to all of our customers. Customers are encouraged to set up auto pay to avoid any late fees or missed payments. Customers should be sure to include their account number on the check or money order to ensure the payment is properly credited.īy following these easy steps, customers can easily pay their National Grid bill. All payments should be sent to the following address: National Grid, PO Box 11766, Newark, NJ 07101-4766. After the payment is completed, a confirmation number will be provided.Ĭustomers can also pay their National Grid bill by mail. Customers will need to provide their account number and payment information when making a payment over the phone. This is the quickest and most efficient way to pay a bill.Ĭustomers can also pay over the phone by calling 1-80. From there, they can select the bill they want to pay, enter their payment information, and confirm their payment. Customers can log in to their account and click on the “My Bills” tab. The easiest way to pay a National Grid bill is online. For manual payments, customers can pay online, over the phone, or by mail. This amount is deducted from their bank account automatically once a month. Auto pay allows customers to set up a payment plan for a certain amount. Customers have the choice of either setting up auto pay or paying manually. Payment of a National Grid bill can be managed in a few easy steps. By understanding and utilizing these services, customers can make sure that their energy costs are kept to a minimum. We'll discuss how to pay your bill, check for outages, reach customer service, and find the company's phone number. In this article, we will provide a comprehensive overview of these services, so that customers can use them to manage their energy usage and costs more efficiently. As a National Grid customer, you are likely familiar with the services offered by the company, such as Pay Bill, Check Outages Map, Customer Service, and Phone Number.
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